Personnel Management in Improving Cargo H tion is contained in the principles followed to achieve full co-opera- tion from the personnel of an organiza- tion. The burden of gaining the full co-operation of: the personnel rests solely upon management. If the man- agement is efficient, poor material can often be so well organized as to ob- tain excellent results. On the other hand poor leadership or _ inefficient management, will produce poor or mediocre results, although the men and women constituting the personnel, may be of a high type of intelligence. Good management follows closely the basic principles of organization man- agement, which principles are based upon the principles of modern psy- chology. We had great leaders be- fore we became acquainted with mod- ern psychology. These leaders grasped the fundamental truths of the manage- ment of men long before psychology as a science, was recognized. Some of the fundamental principles of or- ganization management are discussed in this article, others will be discussed in future articles. Tew: essence of effective organiza- Right Kind of Records Definite and clear cut responsibili- ties should be assigned to each execu- tive and with these responsibilities should be coupled to corresponding authority. Authority should be dele- gated, but only with adequate controls. Adequate records are necessary to proper organization control. In any but the very small organization, effec- 30 Conducted by H.E.STOCKER By H. E. Stocker tive control cannot be exercised with- out the aid of such records. Also decisions are based on the in- formation in an executive’s mind at the time a decision is made. Inade- quate records either fail to supply all of the information necessary for ac- curate decisions or may supply inac- curate information. A thorough analy- sis of costs, tonnage, performance and other information, discloses opportuni- ties for economy and improvement that would often be overlooked. Curves plotted on cross section paper, by showing this information graphically, are of great value. The most econom- ical operation I have knowledge of, makes use of this “tool” of manage- ment. Spot checking, climbing down the ladder to the lower hold to check TUTE OUTTA TTT EET By following sound practical organization principles this cargo handling operation has been made one of the most eco- nomical HUAN ODGTLD AAV GN VOT DY MARINE REvIEw—May, 1932 Ad ea is Chiet Factor andling handling and stowage of cargo often discloses conditions that would other- wise not be known. Also much is learned by arriving on the pier in the early morning when one is not ex- pected. Information disclosed in in- stances of this sort often lead to im- portant improvements. The men_ responsible for cargo handling operations should have their offices on the pier to facilitate check- ing operations at point of operation. There is far greater opportunity for knowing conditions on the terminal and on the ships when the terminal and ships can be inspected frequently and without waste of time traveling to and from the terminal. The engineering method applied to the problem of cargo handling is ad- vantageous because that method brings